Terms & Conditions

Welcome to Matro Farm. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Product Quality

We are committed to providing fresh, hygienic, and high-quality meat, chicken, fish, and seafood. All products are handled and delivered with proper care and safety standards.

2. Orders & Payment

All orders must be placed through our website or official contact number. Payment can be made online or via Cash on Delivery (COD). We reserve the right to cancel any order in case of incorrect information or unavailability of products.

3. Delivery

We ensure timely delivery of fresh meat products at your doorstep. However, delivery time may vary due to traffic, weather, or other unforeseen circumstances. Customers are requested to provide accurate delivery addresses.

4. Cancellation & Refund

Orders can be cancelled within 30 minutes of placing them. Once the product is processed, cancellation will not be allowed. Refunds will only be initiated if the product delivered is incorrect or not in proper condition.

5. Responsibility

Matro Farm will not be held responsible for any issues arising due to incorrect address details, delay from the customer’s side, or mishandling of the product after delivery.

6. Contact Information

If you have any queries regarding our Terms & Conditions, please contact us:

Phone: +91-7033919942

Email: support@matrofarm.com

By placing an order with Matro Farm, you confirm that you have read and agreed to these Terms & Conditions.